Refund Policy
At Pelynt Limited, we want you to be satisfied with our services. This Refund Policy outlines the conditions under which you may be eligible for a refund.
1. Refund Eligibility
We want you to be happy with the Service that we provide.
If within the first 30 days you decide that the Service is not what you expected or as advertised, you may contact us for a full refund of any charges incurred.
2. Eligible Refund Situations
You may be eligible for a refund in the following situations:
- The service was not delivered as described
- Technical issues prevented you from using the service
- You were charged in error
3. Non-Eligible Refund Situations
Refunds may not be granted in the following situations:
- You have already used the service to perform location tracking
- The refund request is made after the eligible refund period
- A chargeback has been raised with your bank
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team at contact@asksift.com
- Provide your account details and reason for the refund request
- Our team will review your request and respond within 2-3 business days
5. Refund Processing
Once your refund request is approved, the refund will be processed to your original payment method.
Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.
6. Cancellation
You can cancel your subscription at any time through the following methods:
- Log into your account and navigate to subscription settings
- Email our customer support at contact@asksift.com
- Call our customer support line at +44 20 4600 5995
7. Contact Us
If you have any questions about our Refund Policy, please contact us at contact@asksift.com.